customer service

Q:How much is shipping?

A:There is a flat rate of $3.49 for orders of 1 or 2 jars. Orders bigger than that do not qualify for first class parcel. A flat fee of $8.00 will be charged for 3-5 jars, which all fit in the same box.

Q:How long will it take to get my order?

A:3-5 Business days. We ship out of Southern California so the closer you live the faster it will get to you.

Q:Will the package have any references to Cannabis on it?

A:No. The package will be discreet.

Q:What forms of payment do you accept?

A:Visa, Mastercard, Discover and PayPal. And additionally you can fund PayPal payments with your bank account or American Express too. If this doesn't work, just send us an email. We can work something out. trades accepted =)

Q:Can I pay by check or some other method?

A:Send us an email.

Q:Do you take orders over the phone or through the mail?

A:. Yes for orders of 6 or more jars. You can call or email us to set up an order. For 5 jars, please use the site.

Q:What will I receive in the package?

A:Every order consists of the Patent pending Polycarbonate Jar, the screw on air tight lid, and a small Nugtainer for on the go. Also a custom drawstring bag.

Q:Will the contents inside mix with each other?

A:. NO! The innovative lid individually seals each section to ensure that the contents remain isolated and maintain their unique smell and flavor. For dry goods only.

Q:How do I label each strand?

A:When you put a new flavor in, simply take a sharpie marker and write the name of your bud on that section. When it is time to erase the name, wipe the name with  rubbing alcohol and it will come right off. Its as easy as that! Soap and water will not erase the marker.

Q:What about the smell?

I have some really dank stuff...
A:Enjoy Jars  completely traps all odors.However, After handling weed  and then touching the jar, it can smell. After tightening the lid however, you can wash it with soap and water to make sure that there are no smells radiating.

Q:How much does it hold?

A:Comfortably holds a 1/2 oz.+    The jar was designed for plenty of finger space and ease of access to 4 different 1/8s.

Q:Im used to storing my herbs in glass, is this as good as glass?

A:Enjoy Jars have all of the same qualities and characteristics of your "traditional" glass Jar. It is durable, clear so you can see the contents, and provides a tight seal to contain that infamous herb odor. Polycarbonate has advantages over glass in that it is more lightweight and highly break resistant.

Q:What is this jar made of?

A:Polycarbonate plastic is a lightweight, high-performance plastic that possesses a unique balance of toughness, dimensional stability, optical clarity, and high heat resistance. The durability, shatter-resistance and heat-resistance of polycarbonate make it an ideal choice for storing your herbs with love. Bulletproof windows, Police Riot Gear,  and enclosures inside banks or at drive-throughs are often made of polycarbonate. Add to this the advantage that polycarbonate is just one-sixth as heavy as glass.

Q:I want to sell your products in my store

A:Great! You can call us at 714-875-5445 and wed be happy to send you a catalog or take your order over the phone.

Q:Do you have an affiliate program?

A:Yes - if you have a website and want to make some money, you can join our affiliate program and youll get a commission on all sales generated by people coming from your site.

Q:What is your return policy?

A:Satisfaction Guaranteed. If you buy an Enjoy Jar and you are not completely satisfied, just send it back to us for a full refund. Of course, if you put anything in the jar - run it through the dishwasher before sending it back.

Q:What are you selling?

A:We do not sell any product, equipment or material that is primarily used in manufacturing, concealing, converting, ingesting, processing, preparing, inhaling, or in any way ingesting any controlled substance.

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